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Returns & Exchanges

At Blink, we stand by the quality of our tech with a 30-day satisfaction guarantee on all electronic devices and accessories. If your purchase doesn't meet your expectations, we offer a streamlined return process for a full refund or exchange.

Return Process

  • 1.
    Initiate Your Request

    Log into your Blink account and select the order you wish to return to receive a unique Return Merchandise Authorization (RMA) number.

  • 2.
    Prepare the Package

    Securely pack the device in its original packaging, including all cables, manuals, and accessories that were included at the time of purchase.

  • 3.
    Attach Shipping Label

    Print the prepaid shipping label provided via email and affix it clearly to the outside of your package, ensuring any old labels are removed.

  • 4.
    Drop Off and Track

    Drop your package at any authorized carrier location; once our technicians verify the item's condition, your refund will be processed within 5-7 business days.